Customer complaints are a result of your miscommunication with your customers during the purchase process. They can be difficult and tedious to tackle and result in negative word-of-mouth for your business. Therefore, it is important that you identify the sources of these complaints and fix them in advance in order to ensure a smooth shopping […]
The process of ecommerce does not end once an order has been shipped. In fact, that marks the beginning of the most important step of the process – order tracking. Ecommerce orders can be tracked in different ways – through SMS and email alerts, in real-time on apps and websites, etc. The ability to track […]
Auto-complete is a search prediction solution that starts displaying relevant search results for queries as the search terms are being typed. The search box is a small part of a website but when equipped with auto-complete, it enhances the user experience to a great extent. Auto-complete can accomplish a lot more than just predicting words […]
The way you display your products on your website has a major influence on the purchase decisions of your customers. Being an online business, you must make sure to bring your products to life for your customers and demonstrate their utility as customers can’t touch and feel the products. This is especially important if you […]
Product descriptions are attached to pictures on ecommerce websites to give readers details about their features and specifications. They are also used for marketing purposes and are written in a way to entice readers towards products. Along with pictures, product descriptions play a major role in influencing readers’ buying decisions. Therefore, it is important that […]
Effective communication is essential between ecommerce businesses and their customers for strengthening their relationship and ensuring success for the businesses, and transactional and promotional emails play a very important role in it. They are used to improve user engagement, send important updates, and increase sales by alerting subscribers about the latest product launches and offers. […]
A landing page is a webpage that is designed to attract visitors to a special offer or a product/service. Landing pages are designed to be independent of the rest of the website so as to prevent visitors from getting distracted from the other pages and elements of the website. The objective of a landing page […]
A podcast is a series of audio clips that are recorded and uploaded in regular intervals on a website or a mobile app. It is created in a downloadable MP3 format and can be played without using Wi-Fi networks. It is hosted by one or more people. It is easy to create as it only […]
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