With the opening of the countries in different phases and COVID-19 pandemic restrictions being minimised, it allows people to go out of their houses. People have started going out and visit brick-and-mortar stores. But the impact provided by COVID-19 has made some great changes in the retail industry. According to experts in the industry, the total retail sales have witnessed a sharp decrease during this pandemic, and the surge eCommerce sales have gained is remarkable; it is not going to decline in the coming time.