Customer surveys have become an important part of every business. No matter you’re testing a new product or want feedback regarding the customers’ purchase or customer service, the need of asking questions and conducting a poll always exists. By asking a few questions or conducting a poll can provide you have valuable insight. It acts as important tool to understand the requirements and concerns of the customers which help in making better your products, customer service. In fact, it is one of the best ways to serve your customers better and enhance customer loyalty.